MAINTENANCE DETAIL CLUB TERMS AND CONDITIONS
Last updated June 24, 2025
🔎 QUICK SUMMARY
Here’s the short version — scroll below for full details:
You get a full detail every week, billed either weekly or monthly.
You can cancel/reschedule with 24+ hours’ notice.
Missed or no-show appointments may include a $25 fee.
You can pause or change plans by contacting me directly.
I work around weather and always communicate delays.
I’m not responsible for pre-existing issues or valuables left in vehicles.
Payment is required within 7 days. After 30, it may go to collections.
AGREEMENT TO OUR LEGAL TERMS
These Terms and Conditions apply to all Maintenance Detail Club members. Please read them carefully before signing up. If you have any questions, reach out. I’m happy to help.
TABLE OF CONTENTS
3. CANCELLATION AND RESCHEDULING POLICY
4. NO-SHOWS AND MISSED APPOINTMENTS
7. WEATHER AND UNEXPECTED EVENTS
1. WEEKLY SERVICE COMMITMENT
The Detail Club provides a weekly detailing service at your specified location.
This is a recurring, ongoing service. By signing up, you agree to receive one detail per week.
2. PAYMENT TERMS
Weekly Payment Option: You will be charged $100 each week.
Monthly Payment Option: You will be charged $375 each month, which reflects a discounted rate for weekly service.
Payments are due on the date chosen by you during sign up before each service (weekly or monthly, depending on your chosen payment frequency).
All membership fees are subject to applicable taxes, which will be added to your total payment amount.
3. CANCELLATION AND RESCHEDULING POLICY
You may cancel or reschedule a service at least 24 hours in advance to avoid penalty.
Cancellations with less than 24 hours notice will incur a cancellation fee of $25.
If you choose to stop weekly service, please notify me in text, call, or email at least 24 hours in advance of your next payment due date. Otherwise, your next scheduled payment will be billed as usual.
If you are unable to provide sufficient notice of cancellation or rescheduling before being billed, you may request a refund to your original form of payment within 3-5 business days of notifying me, subject to a $25 cancellation fee as listed above.
If services have been rescheduled past 14 days (including acts of nature), you are subject to typical upcharges based on my current pricing shown in my services and packages pages for your next service.
4. NO-SHOWS AND MISSED APPOINTMENTS
If you are not available or do not provide access to your vehicle on the scheduled day, you will be charged a $25 fee for the missed service. Please see terms of cancellation and rescheduling policy.
5. REFUND POLICY
All payments are non-refundable once service has been provided.
If you decide to cancel your membership after a monthly payment has been made, the refund for unused weeks will be prorated.
6. SERVICE MODIFICATIONS
Weekly detailing is the standard for the Detail Club. If you would like to switch to a bi-weekly or monthly schedule, please contact me directly to discuss options. Note that custom schedules may not be eligible for the discounted monthly rate.
7. WEATHER AND UNEXPECTED EVENTS
Services may be delayed or rescheduled due to severe weather or unexpected events beyond my control. In these cases, I will work with you to reschedule at the earliest convenience. Acts of nature can possibly delay a service from happening in a single week. If this occurs, I will provide a full refund of that service that was missed.
8. LIABILITY
I take great care in detailing your vehicle. However, I am not liable for pre-existing damage, mechanical issues, or damages resulting from improper maintenance.
Please remove valuable or sensitive items from your vehicle before your appointment. I am not responsible for any lost or damaged items.
9. CONTACT ME
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact me at:
Wash Dawgs Detail
Old Hickory, TN 37138
United States
Phone: 615-416-3875
washdawgsdetail@gmail.com
10. NON-PAYMENT POLICY
Payments are due on each billing cycle as outlined in your membership plan. Failure to pay the invoiced amount within 7 business days of the service being completed may result in late fees and suspension of service.
If an outstanding balance remains unpaid beyond 30 days, your account may be forwarded to a collections agency, which could affect your credit rating. Any fees associated with collections will be the responsibility of the member.
