MAINTENANCE DETAIL CLUB TERMS AND CONDITIONS
Last updated October 28, 2024
AGREEMENT TO OUR LEGAL TERMS
We are Wash Dawgs Detail ("Company," "we," "us," "our"), a company registered in Tennessee, United States in Clarksville, TN 37040.
We operate the website washdawgsdetail.com (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").
You can contact us by phone at 615-416-3875, or email at washdawgsdetail@gmail.com.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Wash Dawgs Detail, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.
We recommend that you print a copy of these Legal Terms for your records.
TABLE OF CONTENTS
3. CANCELLATION AND RESCHEDULING POLICY
4. NO-SHOWS AND MISSED APPOINTMENTS
7. WEATHER AND UNEXPECTED EVENTS
1. WEEKLY SERVICE COMMITMENT
The Detail Club provides a weekly detailing service at your specified location.
This is a recurring, ongoing service. By signing up, you agree to receive one detail per week.
2. PAYMENT TERMS
Weekly Payment Option: You will be charged $100 each week.
Monthly Payment Option: You will be charged $375 each month, which reflects a discounted rate for weekly service.
Payments are due on the date chosen by you during sign up before each service (weekly or monthly, depending on your chosen payment frequency).
All membership fees are subject to applicable taxes, which will be added to your total payment amount.
3. CANCELLATION AND RESCHEDULING POLICY
You may cancel or reschedule a service at least 24 hours in advance to avoid penalty.
Cancellations with less than 24 hours notice will incur a cancellation fee of $25.
If you choose to stop weekly service, please notify me in text, call, or email at least 24 hours in advance of your next payment due date. Otherwise, your next scheduled payment will be billed as usual.
If you are unable to provide sufficient notice of cancellation or rescheduling before being billed, you may request a refund to your original form of payment within 3-5 business days of notifying me, subject to a $25 cancellation fee as listed above.
If services have been rescheduled past 14 days (including acts of nature), you are subject to typical upcharges based on my current pricing shown in my services and packages pages for your next service.
4. NO-SHOWS AND MISSED APPOINTMENTS
If you are not available or do not provide access to your vehicle on the scheduled day, you will be charged a $25 fee for the missed service. Please see terms of cancellation and rescheduling policy.
5. REFUND POLICY
All payments are non-refundable once service has been provided.
If you decide to cancel your membership after a monthly payment has been made, the refund for unused weeks will be prorated.
6. SERVICE MODIFICATIONS
Weekly detailing is the standard for the Detail Club. If you would like to switch to a bi-weekly or monthly schedule, please contact me directly to discuss options. Note that custom schedules may not be eligible for the discounted monthly rate.
7. WEATHER AND UNEXPECTED EVENTS
Services may be delayed or rescheduled due to severe weather or unexpected events beyond my control. In these cases, I will work with you to reschedule at the earliest convenience. Acts of nature can possibly delay a service from happening in a single week. If this occurs, I will provide a full refund of that service that was missed.
8. LIABILITY
I take great care in detailing your vehicle. However, I am not liable for pre-existing damage, mechanical issues, or damages resulting from improper maintenance.
Please remove valuable or sensitive items from your vehicle before your appointment. I am not responsible for any lost or damaged items.
9. CONTACT ME
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact me at:
Wash Dawgs Detail
Clarksville, TN 37040
United States
Phone: 615-416-3875
washdawgsdetail@gmail.com
10. NON-PAYMENT POLICY
Payments are due on each billing cycle as outlined in your membership plan. Failure to pay the invoiced amount within 7 business days of the service being completed may result in late fees and suspension of service.
If an outstanding balance remains unpaid beyond 30 days, your account may be forwarded to a collections agency, which could affect your credit rating. Any fees associated with collections will be the responsibility of the member.
